Why does my ChickenGuard repeatedly display the ‘door jam’ message?

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If the ‘door jam’ message appears repeatedly, this means that your motor is having difficulty in lifting your door. This could be for one of two reasons; either your door is not sliding easily on the runners, or you have a tangled cord. Please check your runners, the weight of the door (waterlogged wooden doors weigh almost twice as much) and also have a look inside your unit to make sure your cord is spun correctly on the spindle. Please note that you will not be able to re-calibrate the door with the lid removed. Simply removing the batteries will not clear this message – you will need to clear the obstruction.

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